Acceptable Use Policy

You may not publish, host, or transmit:

• Content that's illegal in the United States or in your own jurisdiction.
• Child sexual abuse material (CSAM) of any kind. We report this to NCMEC and law enforcement on sight.
• Non-consensual intimate imagery.
• Content that promotes or facilitates self-harm or suicide.
• Content that incites violence against a person or group.
• Hate speech that dehumanizes or threatens a protected group.
• Content that violates another party's intellectual property rights — including images, fonts, and code you don't have the rights to use.
• Malware, ransomware, cryptominers, or any code designed to harm a visitor's device.
• Phishing pages, fake login pages, or pages designed to deceive visitors into giving credentials or money.
• Spam, deceptive SEO doorway pages, or content auto-generated for the sole purpose of manipulating search rankings.
• Unregulated pharmaceuticals, controlled substances, weapons, or other items prohibited where the visitor lives.

• Don't try to bypass plan limits (rate limits, storage caps, AI usage caps) through automation or multiple accounts.
• Don't attempt to access another customer's account, site, or data.
• Don't probe, scan, or test the vulnerability of the platform without coordinating with our security team.
• Don't use Spyder as a relay for unrelated traffic (e.g. proxy, CDN-fronting another service, file-sharing endpoint).
• Don't run cryptocurrency mining or other resource-intensive workloads not related to a normal website.
• Don't impersonate Spyder, our employees, or other customers.

If your site collects email addresses or contact info, you're responsible for complying with CAN-SPAM, GDPR, and any other applicable law in the jurisdictions where your visitors live. Get consent before you email people. Honor unsubscribe requests promptly.

If you point a custom domain at a Spyder site, you must control or have permission to use that domain. We may reject domain bindings that we believe are being used in bad faith (e.g. typosquatting a trademark).

When we see a violation we typically take one of the following actions, scaled to the severity:

• Email warning with a 7-day grace period to remediate.
• Take the offending content offline and require remediation before re-enabling.
• Immediate suspension of the account for severe violations (CSAM, active phishing, malware distribution) without prior notice.
• Permanent ban + report to law enforcement when legally required.

To report content that violates this policy, see the Abuse Report page for the fastest path.